P4235:[[4267,4351,-5],{"_4268":533,"_4269":4270},"areReviewsGrouped","reviews",[4271,4321,4340],{"_4272":4233,"_4273":4274,"_4275":4276,"_4277":4278,"_4279":4280,"_4281":4282,"_4283":4282,"_4284":4285,"_4286":24,"_4287":4288,"_4289":4290,"_4294":4295,"_4296":4297,"_4298":4299,"_4300":4301,"_4302":4303,"_4304":4176,"_4305":4306,"_4309":4310,"_4314":24,"_4315":4316,"_52":4317,"_4318":4285,"_4319":4320},"subscriberId","reviewId","218d0668-db59-4674-b521-d47c8dbedb51","subscriberId_productId","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9816789745930","productId","shopify-9816789745930","body","Je me sens complètement induit en erreur par cet achat. Le produit est présenté sous la forme d'un grand halo suspendu LED à intensité variable avec changement de couleur et télécommande, mais il n'inclut pas de télécommande. Sans elle, vous ne pouvez pas changer la couleur ou atténuer la lumière comme promis. \n\nJe ne m'en suis rendu compte qu'après l'installation et en voyant que deux autres clients avaient le même problème. Cela ressemble à une arnaque, et je suis extrêmement déçue que Westwing ait autorisé le maintien d'une description aussi trompeuse sur le site. Je m'attendais à une qualité et à une transparence bien meilleures de leur part.","dateCreated","2025-09-27T15:07:15.046Z","dateUpdated","helpfulCount",0,"isRecommended","languageCode","fr","original",{"_4279":4291,"_4287":4292,"_52":4293},"I feel completely misled by this purchase. The product is advertised as a Large Dimmable LED Pendant Halo with Colour Change and Remote Control – yet it does not include a remote control. Without it, you can’t change the colour or dim the light as promised.\n\nI only realized this after installation and seeing that two other customers had the same issue. This feels like a scam, and I’m extremely disappointed with Westwing for allowing such a misleading description to remain on the site. I expected much better quality and transparency from them.","en","Very Disappointed – Misleading Product Description","productHandle","large-led-pendant-lamp-halo-with-colour-change-and-remote-control-dimmable-en-24may29314","productImageUrl","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24MAY29314-218416_5d164b4668a55bf67b8696d58bd337ba_dtl_1_x280.jpg?v=1732315069","productName","Large Dimmable LED Pendant Halo with Colour Change","productUrl","//store.westwing.com/products/large-led-pendant-lamp-halo-with-colour-change-and-remote-control-dimmable-en-24may29314","productVariantName","W 120 x H 2 cm","rating","reply",{"_4279":4307,"_4281":4308,"_52":32},"

Dear Guillermo,

We sincerely apologize that the product you have received does not meet our high quality standards. We are very sorry for the inconvenience this has caused you.

Please do not hesitate to contact our customer service team (service@westwing.de) to quickly find a solution that meets your expectations. Our team will do everything possible to solve the problem to your satisfaction.

We thank you for your understanding and remain at your disposal for any further questions.

","2025-09-29T13:18:46.843Z","reviewer",{"_4311":4312,"_4313":533},"displayName","Guillermo R. S. D.","isVerified","isIncentivized","status","approved","Très déçue — Description du produit trompeuse","unhelpfulCount","variantId","50327415783690",{"_4272":4233,"_4273":4322,"_4275":4323,"_4277":4324,"_4279":4325,"_4281":4326,"_4283":4326,"_4284":4285,"_4286":24,"_4287":4288,"_4289":4327,"_4294":4331,"_4296":4332,"_4298":4333,"_4300":4334,"_4302":4335,"_4304":4176,"_4309":4336,"_4314":24,"_4315":4316,"_52":4338,"_4318":4285,"_4319":4339},"04b9cb07-580f-4cdd-b7e6-fb59d68163f6","c51f7b65-fcc9-486f-b563-ae634abbdd20:shopify-9767617626378","shopify-9767617626378","Le produit ne correspond pas à la description. Il n'est pas livré avec une télécommande et il n'est pas non plus dimmable. ","2025-03-30T18:19:26.122Z",{"_4279":4328,"_4287":4329,"_52":4330},"Product kwam niet overeen met de beschrijving. Er zit geen afstandsbediening bij en hij is ook niet dimbaar. ","nl","Verkeerd product","dimmable-led-pendant-lamp-halo-with-colour-change-and-remote-control-en-24may52571","https://cdn.shopify.com/s/files/1/0613/3107/9307/files/DEQ24MAY52571-218415_1a9d454143f02c6b021ee6d329ef7d9a_dtl_1_x280.jpg?v=1729696894","LED Pendant Lamp Halo with Colour Change and Remote Control","//store.westwing.com/products/dimmable-led-pendant-lamp-halo-with-colour-change-and-remote-control-en-24may52571","W 80 x H 2 cm",{"_4311":4337,"_4313":533},"Tijn","Mauvais produit","50169901941002",{"_4272":4233,"_4273":4341,"_4275":4323,"_4277":4324,"_4279":4342,"_4281":4343,"_4283":4343,"_4284":4285,"_4286":24,"_4287":4288,"_4289":4344,"_4294":4331,"_4296":4332,"_4298":4333,"_4300":4334,"_4302":4335,"_4304":4176,"_4309":4348,"_4314":24,"_4315":4316,"_52":4350,"_4318":4285,"_4319":4339},"1ac7b183-7ef8-42b0-9dd4-4949ebd59dfb","La lampe avait l'air comme décrit - très belle - mais elle a malheureusement été livrée sans télécommande. Il n'était pas dimmable et la température de couleur ne pouvait pas être réglée et a donc été renvoyée. Aucune livraison de remplacement n'a été proposée. ","2025-03-29T19:10:36.208Z",{"_4279":4345,"_4287":4346,"_52":4347},"Die Lampe sah aus wie beschrieben - sehr schön - wurde aber leider ohne Fernbedienung geliefert. Sie war weder dimmbar noch lies sich die Farbtemperatur einstellen und wurde deshalb retourniert. Eine Ersatzlieferung wurde nicht angeboten. ","de","Fehllieferung ",{"_4311":4349,"_4313":533},"Josephin W.","Mauvaise livraison ",{"_4352":533,"_3804":-5},"success"]

Grande suspension LED avec changement de couleur et télécommande Halo, intensité lumineuse variable